Posted on November 15, 2018


Do not replace cartridges for vertical streaks in a printout. See your browser’s documentation for specific instructions. Disconnect the USB cable from the printer and the computer if you already connected it. You might damage the printer if the cartridges are not docked safely while you try to remove them. Store the paper on a flat surface in a cool, dry place. Select the name of your wireless network, and then click Next.

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If the test page that you printed earlier shows track marks or smearscontinue to the next step to clean the area around the ink nozzles.

HP Officejet J6400 All-in-One Printer series Product Information

No software or drivers are available for this product with the selected operating system. Make sure that your operating system is selected, and then click Next. Distilled, filtered, or bottled water tap water might contain contaminants that can damage the print 6j400.

Depending on the software program, the button might be PropertiesOptionsPrinter SetupPrinteror Preferences. Service or replace your HP product if you completed all preceding steps. A partial reset might remove all speed dials and other settings from the product memory.

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Clean the face and edges around the ink nozzle with the swab. Modify your browser’s settings to allow Javascript to execute.

Choose ‘Refresh’ to update the list. The printer cleans the cartridges, and then prints a test page. If the printer is returned to HP, the print sample must be returned with the printer. Hold the new cartridge with the HP logo on top, and then insert the new cartridge into the empty cartridge slot. Support Forum Join the conversation! Europe, Middle East, Africa.

Or, view all available drivers for your product below. Thus, the warranty has been removed from this product.

HP Officejet J6400 All-in-One Printer series Troubleshooting

Europe, Middle East, Africa. You do not need to replace ink cartridges until print quality becomes unacceptable. Follow these steps to check the ink levels, and then replace any low or empty cartridges.

Usually, the smoother side is the “print side,” and sometimes the non-print side has a logo priinter the paper manufacturer on it.

HP J All-in-One Printer Series – Reconfiguring Wireless Network Settings | HP® Customer Support

Unless your monitor is calibrated, the colors are not correct. Asia Pacific and Oceania. Open a document, click Fileand then click Print. Please printeer the product number and serial numbers of the new product to validate warranty status.


This might be because the cartridge is refilled. In general, if the printer and print cartridges are working pritner, the patterns which look like grids of lines contain few or no missing lines.

Select from the products you own. Javascript is disabled in this browser. Push the cartridge in firmly until it snaps into place.

Any warranty support needed would be completed by the reseller that sold the product. Use the pull tab to remove the plastic tape.

See your browser’s documentation for specific instructions.

Many papers have printing and nonprinting sides, like photo paper and other special media. You can also use the product control panel or the HP software to align the cartridges at any time. Javascript is disabled in this browser.